28.2.12

An Introduction

I am Nuramirah Amiruddin and was born in May 15 1989 at the Malacca General Hospital. I was the second of five siblings, comprising three girls and two boys. A graduate of the Henry Gurney School Kindergarten Telok Mas in 1995, then entering a primary school which is SMK Telok Mas in 1996-2001 ..... into the realm of secondary schools are in SMK Telok Mas in the year 2002-2006 With the grace of God, after school I enrolled into the Mara Professional College of Malacca majored a Diploma in Entrepreneurships in 2oo7-2o10 .. Thankfully can get a diploma to successfully roll. And now further study in Bachelor of Marketing at UNIMAS. God willing, will end and graduated in 2o13 :)

Final Year Project(FYP) that I examine is the "Quality Service In Transportation" that is a quality of service received by customers when they use transportation whether public or individual transport. As we know, own transport vehicles transporting means someone or something from one place to another place and can be divided into three categories: -
• Land transportation (car, bus, truck, motorcycle)
• Water transport (ships, boats, motor boats)
• Air transport (airplanes, helicopters)

In addition, there are two types of transport, namely: -
• Public
• Individuals